FAQ's

  1. What is your brand all about? Our brand is dedicated to providing high-quality products and services that meet the needs of our customers. We believe in creating value and making a positive difference in the lives of those we serve.
  2. What products or services do you offer? We offer a range of products, including Clothing Products and Watches. In addition, we also provide Accessories and Home Decor services to help our customers achieve their goals.
  3. How do your products differ from those offered by competitors? Our products are designed with the unique Brand Logo, which sets them apart from those offered by our competitors. We use only the highest quality materials and manufacturing processes to ensure that our products are durable and reliable.
  4. What is your return/exchange policy? Our return/exchange policy is designed to be fair and convenient for our customers. If you are not satisfied with your purchase for any reason, you can return or exchange it within 30 days of receipt. Please refer to our website or contact us for more details.
  5. Do you offer any warranties or guarantees on your products? We stand behind the quality of our products and offer a [length of time] warranty on all of our products to ensure customer satisfaction. If you have any issues with your product during this time, please don't hesitate to contact us for assistance.
  6. How can customers contact you for support or assistance? Customers can contact us for support or assistance by phone at [phone number] or by email at supportteam@luckyfreaky.com. Our customer service team is available to assist with any questions or concerns you may have.
  7. Do you have any special promotions or discounts currently available? Yes, we frequently offer promotions and discounts on our products and services. You can stay up to date with these offers by following us on social media or signing up for our email newsletter.
  8. Do you offer any subscription or loyalty programs? Yes, we offer a loyalty program for our customers that rewards them for their continued support and patronage. Members of the program receive exclusive discounts, early access to new products, and other perks.
  9. How can customers stay up to date with your latest products and promotions? Customers can stay up to date with our latest products and promotions by following us on social media or signing up for our email newsletter. We also regularly update our website with new products and information.
  10. Do you have any physical store locations or are you exclusively online? We currently have working on opening physical store locations, which will be found in several countries around the world. In addition to these locations, we also have an online store that customers can access from anywhere.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.You are protected when:The item you ordered did not arrive within the time promised by the seller.The item you received was not as described.The item you received that was assured to be genuine was fake.

Cancelations are possible if you do not receive your package within the timeframe specified for each individual product. Sometimes orders get sent out before we can process the cancelation. So if you cancel your order but still receive the package, then please go ahead.